The care and attention my mother received was beyond what your staff was required to give a patient. On two separate occasions when we came to visit my mother, there was one of your employees holding my mother’s hand and comforting her. My family and I were so impressed.
Other positive qualities we observed in your staff include timely information provided to us by your administrative staff, excellent care provided by the nurses, therapists and all of the support folks, and the level of cleanliness of the facility.
Tom, family member of patient
We are glad, We found them. Great help..!!
Thank you very much for taking care of our father. Thank you for the sympathy. Your staff will always be remembered with warm thoughts.
Thank you so very much for everything you have done for my mother. Thank you for taking such great care of her every day. We are blessed to have such wonderful, special people like you in this world. Thank you again! Sincerely,
Lake Balboa Staff, I would like to thank everyone for my wonderful 6 ½ week vacation. The care and attitude was very nice. I felt like I was with family. Love you all.
Thank you for taking care of me the past three months. Thank you for all your assistance and friendship. I will miss you.
To the wonderful staff at Lake Balboa, I really am grateful and hope that you know how happy I am to be telling you so! Thank you for all your caring and kindness. You made my recovery so much easier. Sincerely,
Jillian and Judy
I am home now and I want to thank each and every one of you for your care and attention during my several weeks of rehab at Lake Balboa. I am beginning to again feel like myself and I am grateful for your help. Sincerely,
We cannot begin to thank you enough for being so kind and helpful. Having my father back at Lake Balboa is truly great during this rough time. Thanks again.
My mother was here after a total knee replacement. This place is well known in the community and also among the reputable doctors in the valley as the BEST REHAB place. Staff was great and they have great nursing care and had the best therapy program. Unlike other facilities, this place doesn’t feel like an institution, it has a home-like setting and people here are just warm and friendly. Check it out on medicare.gov, Lake Balboa is the only 5-star facility. A lot of other facilities are 1 or 2 stars. I would be scared to bring my family there.
I’m absolutely recommending this facility, it’s very clean, nice rooms, and has amazing staff! They welcome you and they respect any person who is staying there. My mom was admitted after the acute hospital and she was difficult. I was constantly on the phone with nurses or any staff member, they always were polite and respectful.
There is daily physical therapy, always assisted walks, beds are changed daily, and just perfect services.
If mom had disliked some meals it would be changed for something else immediately. They always had fresh juices, milk, and veggies.
Thank you Lake Balboa for keeping our parents safe and very comfortable.
We researched and found Lake Balboa Care Center to have the best reviews and now I know why. My father, after having major surgery, will have the strength he needs to go home and live a full life thanks to the caring staff who attend to his needs. Thank you Lake Balboa.
Very caring and loving staff. Family oriented like. Patients are really nice. The food is better than before. They’ve improved a lot over the years. They still have a lot of remodeling to do, but just the looks of the work they’ve put into the place. I know the patients will certainly want to stay here. Come check it out for yourself. You won’t be disappointed.
“Lake Balboa Care Center is a 5-Star Rated Facility by Medicare” You will find this quote on their website as well as at this great facility.
When a dear friend of mine was recovering after some major surgery, she was brought here for post-surgery rehab and physical therapy. The dedicated staff do amazing work.
My mom is in her third week at this care facility. All I can say is the staff and the facility has met and gone way above my families expectations. The staff are amazing, warm, loving, and educated people. Each day when I arrive I am greeted with a smile and a, “How are you? Is there anything you need? How is your mama doing?” All of my questions are answered and my mother needs are always met.
We expect that my mother will be in the care of this facility, due to rehab from a major surgery. She is also receiving occupational and physical therapies and the therapists are all certified and know exactly what my mom needs.
Also I have never been to a care facility that does not have that “smell” as you walk in and Lake Balboa has only a clean smell.
One last thing is if you do not care for what is on the menu, there are always choices. Even a fruit plate can be ordered.
I am so pleased that my mother’s team of doctor’s chose this place as one of their top two facilities to send my mom for rehab!
Thanks so much to the caring staff!
The world will always need people like you who give so generously, help so willingly, and care so deeply. Thank you.
Much Love, Nancy W
“Dear Craig and Crew of Lake Balboa!
June, Lynn, Rhoda, Brenda, Ex, Victor, Freddy, Anna, Myra, Alida, Consuela,
I love you, Thank you for taking care of me.
From the heart! You are the best!!
Thank you so very much for everything you have done for my mother, Kathleen M. Thank you for taking such great care of her in every way. We are truly blessed to have such wonderful special people like you in this world.
Thank you again!
Sincerely, Katy G
Thanks very much (mil gracias) to all the staff of the Lake Balboa Care Center – nurses, therapists, administrators, and all of the rest of the many employees who make the stay and recuperation so pleasant. Let’s not forget the kitchen help. The meals were excellent.
I’m leaving today and it is bittersweet. This has become a family to me! The care of everyone is A .
A special thank you to my nurses Lyn, Chamie, Elle, Alan, to name a few the therapists and the staff are terrific.
Thank you for love and helping me.
Your Friend, Barbara T
I’m writing on behalf of my father, David F. and the entire family.
We wanted to show our gratitude of the care, therapy, service, concern, and professionalism extended to us during my father’s stay.
The entire staff showed care and concern towards David and made an unavoidable stay not only bearable but beneficial as well.
Keep up the good work.
Best, Benjamin F
I wanted to express my deep felt gratitude to each of you for making my stay here so wonderful. From the beginning I felt welcome beyond what I could have imagined. Your help and kindness got me through the worst of days, for this I am eternally thankful. I have also made friendships here that I will never forget. So to each of you, I say farewell and thank you for a job well done.
P.S. I have been at 3 other care centers and this one is so far superior, it’s impossible to compare.
With love and thanks, Augusta K
Everyone here has been great. Better than I expected. Everyone was helpful, nice, and attentive. So amazing. We appreciate each and every person here! You guys took great care of our dad/husband/son/grandfather.
With love, the F Family
I wanted to let you know how much I have appreciated your constant care of my father these last five months. You have been there for all of my dad’s struggles and triumphs. More importantly, you became my dad’s family when he was alone. May God bless each and every one of you! Gratefully yours,
Kelly and Doreen
My name is Deidra S. I was admitted on March 22, 2013 and discharged on April 4, 2013. I am post-op lumbar surgery. As a patient and an L.V.N. myself, I can tell you, your nursing staff from charge nurses to CNA, everyone has not only rendered the best care but have always been professional and supportive even when I was not at my best or experiencing a bad day. All my needs were met and questions answered promptly. My call light was always answered promptly. The physical therapy and occupational therapy not only gave me the best care but they prepared me for what lies ahead.
If I could have one thing added, it would be for Lake Balboa Care Center to offer outpatient physical therapy and outpatient occupational therapy. I would defiantly take advantage of that program. My thanks also to housekeeping and everyone in preparing meals.
With much appreciation to everyone for helping me to get to this best place possible. I am also recommending Lake Balboa Care Center to my surgeon for future patients.
Thank you all for continuing to take such good care of my mother, Rocchina S.
To the Nursing and Administration Staff, Thank you for all the excellent and kind care.
I just wanted to take this time to thank you all for the care and kindness I received while I was recuperating in your facility. You were all truly instrumental in my getting back my health and independence and I cannot thank you enough. I wish you all good health and happiness.
Sincerely, Delores V.