The care and attention my mother received was beyond what your staff was required to give a patient. On two separate occasions when we came to visit my mother, there was one of your employees holding my mother’s hand and comforting her. My family and I were so impressed.
Other positive qualities we observed in your staff include timely information provided to us by your administrative staff, excellent care provided by the nurses, therapists and all of the support folks, and the level of cleanliness of the facility.
Thank you,Tom, family member of patient
My name is Deidra S. I was admitted on March 22, 2013 and discharged on April 4, 2013. I am post-op lumbar surgery. As a patient and an L.V.N. myself, I can tell you, your nursing staff from charge nurses to CNA, everyone has not only rendered the best care but have always been professional and supportive even when I was not at my best or experiencing a bad day. All my needs were met and questions answered promptly. My call light was always answered promptly. The physical therapy and occupational therapy not only gave me the best care but they prepared me for what lies ahead.
If I could have one thing added, it would be for Lake Balboa Care Center to offer outpatient physical therapy and outpatient occupational therapy. I would defiantly take advantage of that program. My thanks also to housekeeping and everyone in preparing meals.
With much appreciation to everyone for helping me to get to this best place possible. I am also recommending Lake Balboa Care Center to my surgeon for future patients.
I wanted to express my deep felt gratitude to each of you for making my stay here so wonderful. From the beginning I felt welcome beyond what I could have imagined. Your help and kindness got me through the worst of days, for this I am eternally thankful. I have also made friendships here that I will never forget. So to each of you, I say farewell and thank you for a job well done.
P.S. I have been at 3 other care centers and this one is so far superior, it’s impossible to compare.With love and thanks, Augusta K.
I’m writing on behalf of my father, David F. and the entire family.
We wanted to show our gratitude of the care, therapy, service, concern, and professionalism extended to us during my father’s stay.
The entire staff showed care and concern towards David and made an unavoidable stay not only bearable but beneficial as well.
Keep up the good work.Best, Benjamin F.
I’m leaving today and it is bittersweet. This has become a family to me! The care of everyone is A .
A special thank you to my nurses Lyn, Chamie, Elle, Alan, to name a few the therapists and the staff are terrific.
Thank you for love and helping me.Your friend, Barbara T.
Thanks very much (mil gracias) to all the staff of the Lake Balboa Care Center – nurses, therapists, administrators, and all of the rest of the many employees who make the stay and recuperation so pleasant. Let’s not forget the kitchen help. The meals were excellent.Helen N.
Thank you so very much for everything you have done for my mother, Kathleen M. Thank you for taking such great care of her in every way. We are truly blessed to have such wonderful special people like you in this world.
Thank you again!Sincerely, Katy G.
I just wanted to take this time to thank you all for the care and kindness I received while I was recuperating in your facility. You were all truly instrumental in my getting back my health and independence and I cannot thank you enough. I wish you all good health and happiness.Sincerely, Delores V.
To the Nursing and Administration Staff
Thank you for all the excellent and kind care.Karen K.
Thank you all for continuing to take such good care of my mother, Rocchina S.Donna S.